InteliCare partners with Bethanie and Optus to innovate residential care through technology

SYDNEY: InteliCare Holdings (ASX: ICR), an Australian technology company that has commercialised a subscription-based Internet of Things (IoT) and Artificial Intelligence (AI) product for use in the aged care and health industries, announced a contract win and initiation of services with Bethanie, one of Western Australia’s leading aged care providers.

The partnership has been instigated through InteliCare’s non-exclusive Master Supply Agreement (‘’MSA’’) with Optus.

This agreement further drives InteliCare’s Go-to-Market (GTM) growth strategy by building indirect sales channels via distributors with existing significant business and consumer client bases.

Utilising in Bethanie will trial InteliCare’s technology in a proof-of-concept pilot project that will allow Bethanie staff to proactively monitor customers and collect real-time behavioral and health data collected via sensors.

The data is processed using AI and presented on a consolidated dashboard to give carers richer insight into a customer’s health and wellbeing.

The proof of concept will measure how InteliCare may increase Bethanie’s ability to deliver improved care outcomes to consenting customers through the use of technology.

This may also highlight opportunities to optimise workflows to give carers more quality time with customers as administration and data entry tasks are automated.

Currently, Bethanie has 13 residential aged care homes and provides care to more than 3,000 Western Australians across residential care, home care, retirement villages and community housing.

To date, InteliCare’s primary market has been in home care service technology. This contract represents InteliCare making head roads in a new vertical of residential aged care.

Following launching into disability support accommodation, InteliCare has been working with the market to build features that respond to the particular requirements of residential aged care.

This market is large and growing as a result of the ageing population, with the Australian Government spending $14.3 billion on residential aged care services in 2020-21.

The partnership was achieved due to ongoing enhancements to improve user experience for residential aged care staff. Recent updates included an enhanced real time dashboard, configurable event alerting, and continuous vitals monitoring.

This will be expanded further based on machine learning AI R&D through InteliCare’s partnership with the University of Sydney.

Chris How, CEO of Bethanie said: “This pilot program marks an important milestone in the delivery of Bethanie’s innovation strategy. Leveraging market-leading technology and data-driven insights we aim to further improve the health and wellbeing outcomes of all of our customers.’’

Jason Waller, CEO & Managing Director of InteliCare said: ‘’I am proud to announce the recent partnership with leading residential care provider, Bethanie, which was made possible due to our strategic supply deal with Optus.

At InteliCare we are committed to continuously improving our product to match the growing needs of health care providers nationwide. This drive ensures we can conquer new verticals with health and aged care services.

InteliCare ( has innovation and exploration embedded deep into its core, we look forward to the continuous expansion of our offerings and successes.’’


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